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Shipment Details

  • We ship most orders same day if placed before noon, or next business day at the latest!
  • We offer FREE shipping on most orders within Canada over $250 CAD and in the USA over $200 USD
  • We ship with FedEx and UPS and can not deliver to PO Boxes.
  • Average Shipment ETAs are between 1 to 4 days. If you require your order faster, we can look at expedited shipping for an additional fee, just give us a call and we will help! click here for our full Shipping Policy

Shipment Tracking or Missing Order

  • When your order is shipped you will receive a tracking email to the email address you used to place your order.
  • You can also log in to your order through our website if you signed up for any account, here you can view all order details including tracking.
  • If you have not received a tracking email more than 5 business days after placing your order, please check your junk mail or spam folders. 
  • If you need assistance with tracking of your order or to report a missing order please follow these steps:

Order Tracking Process:

  1. Send an email with the details below to:
  2. In the Subject Line put: TRACKING ORDER
  3. Please provide the following details:
    • Your Name
    • Your Phone Number
    • Your Order Number (if you have it)
    • Whether you are looking for a shipment update, need a copy of your tracking number, or if your shipment is missing.
  4. You will receive a response within 1 business days.

** We require an email for reporting purposes, please do not call in, all shipping inquiries will be directed to this email process.